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This page is for all of the Frequently asked Questions from you, our customers: you'll notice that there are no stock Q & A here! 

Most people's questions are from a personal viewpoint and the current worldwide trend of pretending "one size fits all answers" could well be, as in most cases these days, somewhat inappropriate.

We pride ourselves on the personal touch so please speak to us, we genuinely look forward to chatting though any questions you may have.

So, please don't hesitate to ask us, via the online chat, e-mail or by telephone. We will do our utmost to answer those questions for you!

Frequently asked questions

1.1 What is a SUP?

Stand up paddle boarding – or SUP for short – all began in Waikiki, Oahu in the 1950/60s and re-emerged in popularity again around the end of the 1990s. From this point it spread with wildfire-like rapidity around the world. Unlike traditional surfing where the rider sits until a wave comes, stand up paddle boarders stand on their boards and use a paddle to propel themselves through the water.
There are a multitude of reasons for the growth of the SUP Market. Each of which on their own could explain why it has, for a while now, ranked as the world’s fastest growing water sport. Here are just a few of them:
  • It is super easy to learn
  • For all fitness levels
  • For all ages
  • On any body of water
  • Solitary or social
  • As a complete body workout
  • Fun for free

1.2 What SUP Should I go for?

We recommend contacting us if you're unsure about what board size to go for, but hopefully the information below can help! 

Allround – Versatility
The perfect shape for allround usage! Whether you want to go out with the family for a day or want to go solo, this shape can do it all! A bit of touring, a bit of wave riding or just cruising through the flats. These shapes are made for versatility and is a real Jack-Of-All-Trades!
Touring –Speed
Touring is all about making the distance as fast as possible and you need the right gear for this. The nose of the board is very thin which cuts through the water and gives you more speed. The length of the board is long and thin but with enough surface to create the perfect buoyancy. If you’re feeling like Speedy Gonzales on the water, you need a board with this shape.
Yoga – Stability
Yoga is really popular and stands for peace-of-mind and tranquility, so it’s perfect to take to the water! The most important thing which makes it possible to do a standing tree pose or shoulderstand, is the width of the board. Yoga SUP boards have a wider outline, making them more stable so you can do your favorite yoga move. These SUP boards also have a bigger EVA padding so you have all the room you need.

Surf – Maneuverability
Time to catch the wave with a Surf SUP, it isn’t the easiest way of SUPping but it is definately the most fun. A surf SUP board is smaller which makes it more maneuverable in the waves. This makes it perfect to catch a wave and turn on it while keeping enough speed to be ahead of the break of the wave.

Windsurf / Wildwater
With the Venta we have added a unique new SUP board in the Jobe collection! The Venta is our new wild water board and combines the advantages of an inflatable SUP with all the technical elements of a windsurf board. This new 9.6 SUP board has a 300L volume and makes use of our Heat Bonded Technology, ensuring quality and stiffness. With the brand new X-Stitching Construction the board is lighter and stiffer. But what sets this board apart form the rest of our SUP range are it’s qualities on rougher water. The Venta has multiple handles to hold onto when out on the wild water. It also has a mount for a SUP Sail to transform the SUP into a windsurf board.

1.3 Whats so good about the Double action Pump?

This pump has been specially developed for SUPs and is built to last. With the plug inserted it performes double action, by releasing the plug it transformes in a strong single action pump to finish getting your SUP up to 21 PSI. Equipped with an aluminium shaft, adapter, nylon carry-bag and replaceable built-in pressure it inflates up to a maximum of 27PSI, which is more than you’ll ever need. The pump comes with a Halkey Roberts nozzle to all Jobe inflatable boards.

1.4 How do I set up my Paddle?

It’s called Stand Up Paddling for a reason, when you go out Supping you will need a paddle. Most paddles can be adjusted for various conditions. For Supping on flat water you want the paddle to reach your wrist while holding your arm upwards. For choppy water the preferred choice would be to lower the paddle and extra 2cm. Jobe offers a range of five different paddles for different conditions and user experiences.

  • Carbon Paddle
  • Bamboo Paddle
  • Fiberglass Paddle
  • Aluminum Paddle
  • Freedom Stick Pieces

Paddles are adjustable and also come in different pieces to adjust, store and use for everyone. A fixed paddle is made for performance and comes in one solid piece, making it 100% carbon. The two-piece paddles can be adjusted by moving the upperpart of the paddle where the grip is located. And finally there is a three-piece paddle, these are very popular because of their convenience. A three-piece paddle is easy to store, due to the separate parts.

1.5 What are the paddles made of?

Carbon is strong, light and our favorite high-end material. Carbon is loved by sports fanatics due to it’s featherlight weight and strong qualities. It’s the material which makes a snowboard stiff, makes for a light bicycle and is used by those who want the best performance!

Bamboo is a combination of great looks and useful functionality. This material is often picked because of its good and clean looks. Apart from the superficial side, bamboo has more to offer. It’s one of the most lively and flexible fibers out there, enhancing performance while looking SUPerb!

You want light, fast and affordable? Look no further, because the fiberglass reinforced paddles are here for you. Not as high-end as their carbon big brother, fiberglass reinforcements has the same kind of qualities as carbon but for a better pricing.

The most basic material for paddles, aluminum has a good balance between price and quality. If you want a paddle which does the job without breaking the bank, aluminum is the way to go.

2.1 What Ski is for me?

  • We believe that every ski we stock is a great ski and we also feel as we have skied them all we know what we're talking about. 
  • When purchasing any ski the things to take in mind is your height, your abilities and the type of skiing you enjoy.
  • Sizing skis isn't hard. If you're looking for a piste ski you want the height of the ski to come up to your eye or middle of forehead.
  • If it's more of an all mountain, powder or freeride ski you want more head height, this is because this type of ski tends to have a rocker or early rise tip and sometimes tail which means theres less ski on the snow.
  • If it's a race ski, it's the same as a piste ski (depending on which type of racing your looking to do).
  • If it's a Freestyle ski, it's the same as a Powder ski, this is again down to the amount of ski on the snow as they will have twin tips. 
  • Your ability is ranked in Beginner, Intermediate, Advance, Expert. Be honest with yourself and decide which area you feel best sounds right for you. You can then use the Filter option on our skis page to decide filter skis.
  • Which type of skiing you enjoy can only be answered by you. There are many types which may make it feel confusing but just think back to your last trip, where did you spend the most of your time? (Ps if its the bar then a piste ski is going to work just fine for yourself).
  • We hope this helps, but any questions don't hesitate to ask us!


2.2 Do race Skis come with Bindings?

With some shops they offer all their skis with bindings included in the price. For us here at Snowfit we tend not to except for some models. We don't do them as a package because we believe that not every binding will match the skier but the ski when the ski does. This tends to be down to the Skiers weight and ability.

2.3 What size Ski Boots do I need?

It is important to know that not always will your ski boot size reflect your shoe size. Ski boots use mondo point sizing which measures the length of your foot but we also consider the last width, which is the widest part of your foot. Best to speak to your local store and get measured.

2.4 What is the flex rating on ski boots?

The flex rating of the boot is also worth considering when purchasing a new pair of boots. For men's boots the flex ranges from 80-130, for women it is 70-110 and racing is 70-140. The higher the flex rating, the harder it is to flex the boot. Therefore, a beginner/intermediate would be better off choosing a softer flex rather than struggle with a stiffer boot. In some cases the flexes can feel different between models and brands so it is always best to try boots on, flex them yourself and see how they feel.

2.5 How do I know they are the right fitting ski boot?

The general fit of a ski boot is fairly simple. When you initially put your foot into the boot, your toe should touch or just brush the front of the boot and once you fasten the buckles and flex the boot forwards, you will feel your foot move back so your toe is no longer touching and it feels secure around your ankle. Most importantly, it should feel snug (like a firm handshake) and comfortable! 

2.6 How long does a ski boot last for?

Generally speaking, 8-10 years is a considerable time frame for a ski boot. However, this depends on how much the boot has been used and the general wear of the boot. If you are unsure, take your boots into your local store and see what they say. An old and worn out ski boot can potentially be dangerous to use.


2.7 How do I look after my ski boots?

After every use it is best to do up the clips to retain the shape. If the boots feel damp after use you can use boot dryers to help or remove the liner from the shell and leave them to dry out. Try not to store them in areas where heat will fluctuate as this can affect the plastic.

3.1 What angle should I have my Snowboard bindings?

If they are new to the sport recommend 15⁰, -15⁰. If they have a preference. They will normally know.

3.2 Does the shape of the nose or tail do anything to the snowboard?

Mostly no but having a flat-shaped nose or tail can help with Ollie's as you have something flat to spring off of.

3.3 What size Snowboard do I need?

You probably know this but normally shoulder to nose hight.

Like skis. Depending on what they are doing, weight, level. All that jazz.

3.4 What flex Snowboard should I use?

For beginners, a more flexible board does help to a degree. Helps with turning, learning to peddle on the board.

3.5 Does flex in Snowboard boots and bindings do anything?

The flex help's how much response thought the board. but you can mix and match a bit. I like mid-flex bindings and soft boards. need to get a scope of what the customer wants to do. leaning, park or just want a chilled ride. go for soft bindings and boots

mid-flex is great for everything, a good amount of response going through the board and bindings. would say you need to have a basic riding level to feel it. making this for riders who are comfortable on their ability and looking to further there riding.

stiff boards and bindings are hard work to ride if you don't know how to work them. being a strong rider is needed to some degree. you need to put the power though if that being weight or technique. the same principle with skis but mixing and matching is a bit easier I think. like having stiff bindings with a soft board would be super responsive.

3.6 What's the difference between Women's and Men's Snowboard?

The materials that are used. a lot of the time they don't need to be and strong/stiff as women are a small build typically.

4.1 Do I need to bring anything with me for treatment?

Please bring any medical records, COVID questionnaire, X-rays or scans and

comfortable/suitable clothing for treatment. Face mask is compulsory in

accordance with guidelines set by CSP, HCPC and local UK government health

authorities. For any more information please see NEWS AND UPDATES under

physio clinic heading.

4.2 Can I bring someone with me for the physiotherapy appointment?

Yes, you are very welcome to bring one family member or friend with you for the

physiotherapy appointments. For any patient under 18 yrs of age should be

accompanied with a parent or guardian for the initial consultation.

4.3 Is there a waiting list for treatment?

There is normally limited waiting time. Most patients will be seen within 24-48

hours of their enquiry.

4.4 How long is a treatment session?

The initial consultation normally is about 1 hr, which includes thorough

assessment and some initial treatment. Follow up treatment sessions are either

30 or 60 min depending on condition(s) and treatments.

4.5 What sort of conditions do you treat?

Our in house physiotherapist treats most sports and work related injuries.

Typically aches and pains in neck, shoulders, back, elbows, wrists, hips, knees,

ankles and feet. Conditions relate to issues with soft tissues (muscles/ligaments),

biomechanical structure (bones/cartilage) or nerves.

If you are unsure about whether our physiotherapist can treat your problem,

please call 01603 716655 for free advise and recommendation.

4.6 What does treatment involve?

Our Physiotherapists use different treatment methods depending on injury,

nature and severity of the condition(s). May require:

 Rehabilitation

 Pre- and post surgery treatment

 Manipulation or mobilisation of joints

 Soft tissue and sports massage

 Therapeutic exercise therapy

 Taping and kinesiology taping

 Electrotherapy (Ultrasound, TENS)

 Custom orthotics (insoles) and or braces

4.7 Do I have to see my GP before I come for treatment?

Unless using private medical insurance, there is no need to see your GP before

you come into clinic, just give us a call at 01603 716655.

4.8 Can I use my medical insurance?

Please contact GP and notify insurance company prior to attending treatment in

order for them to authorise your claim. Dependent upon the insurance company

and your individual policy, you may be liable to pay an excess or a proportion of

the treatment fee if your insurance company does not meet this in full.

4.9 Do you offer home visits?

Yes. Home visits can be arranged for patients who are too ill to attend the clinic

or disabled.

4.10 What if I am unable to attend and need to rearrange an appointment?

If you are unable to keep an appointment then please call 01603 716655 and

notify and rearrange as soon as possible.

5.1 What Does Chromapop Mean?

Chromapop is a system that has been developed by Smith Optics to help with sight when on the snow.

Eyes see light through THREE colours, Red, Green and Blue. Individually these colours are easy to identify but when any of them, or all of them cross, your sight becomes distorted and it's hard to distinguish which is which, making looking out at objects harder. 


5.2 What Does Amplifier Lens Technology mean?

Amplifier Lens – The human eye sees through colour, red, green and blue. When these colours are crossing seeing objects in the distance are hard to make out. The Amplifier lens takes the three colours and draws them apart from each other. When you put on Scott goggles it’s almost like putting on glasses, they make your view ahead clearer which for snow sports is ideal.




5.3 What does Photochromic mean?

  • This lens was created when silver-based crystals were applied to the molten glass and it was discovered that the more intense UV exposure the darker the lens got, the silver-based crystals allow for the lens to be nearly all clear indoors but extremely responsive to sunlight.


  • (Scientific definition) Photochromic technology : Molecules are imbedded into the lenses which allow for reversible darkening capabilities. These molecules change shape when activated by the sun which in turn makes them appear darker, as the light from the sun fades, the molecules revert back to their original shape making the lense appear clear. They expand and change faster to light than they reverse back to clear, this is how automatic darkening to sun-light in the lenses is guaranteed.


  • (non-scientific): When light sensitive lenses engage the photochromic technology which in turn adapts to sunlight intensity.


  • A massive advantage to having these is that there are no moments of temporarily blindness due to being unable to focus our eyes when stepping into direct sunlight. This can prove to be frustrating and disorientating which can be extremely dangerous.


5.4 What does OTG mean?

OTG stands for over the Glasses fit. The way this works is the frame and foam is slightly positioned at a wider profile than standard fit goggles. Some Models are made in OTG as well a regular fit.


5.5 What does Lumalens Mean?

Dragon have a number of different goggles and the majority use this technology. The way this works is by optimising filtered light, the way we see is though colour, when these colours cross it makes it very hard to pick out objects. So, what Lumalens does is it works to separate these colours giving precise depth perception and helping you judge distances, objects and other people.


5.6 What does Panotech Mean?

Panoramic lens, Dragon now have the largestbest amount of panoramic view goggle on the market. Panoramic lens makes your amount of range of sight side to side much larger making you have a better view of your surroundings.


5.7 What does Swiftlock mean?

This is the system dragon use on some of the models of their goggles. It’s simple, secure and fast to do. It works with two levels (one of each side on the goggle), pull them up and the lens will come away from the goggle. The system has THREE multi point sockets which are designed to accommodate the studs on the lens. To fit the new/ next lens on, push them on the frame which will locate the sockets and simply lock the levers back down.


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