We pride ourselves on our friendly and reliable service, something that's often sadly lacking on the high street these days! Here's some nice things our lovely customers have said:


Thanks for the offer of the return, I seem to remember it was offered when we bought my sons snowboard - no worries there though as he loves it 

Regards ~ Ash
I have had a last minute change of heart and decided to keep the skis after all to use them next season. They look really fun and temptation has got the better of me, no harm in having a quiver of skis I guess!
Apologies for the now unnecessary emails regarding sending them back and thank you for your efficient and friendly customer service.
Best Wishes
I received my skis today and am very happy with them ! Just wanted to say thanks for the speedy delivery and the service you provided ! Would definitely use you again and would recommend to family and friends too ! 
Thanks again,

I now own a really comfortable pair of ski boots & when I say comfortable I am talking slippers. Thanks Snowfit, and any readers of this post if you are thinking about new boots or gear get yourself into Snowfit a truly great shop & staff.



I just wanted to say Thank You so much for helping me so patiently yesterday when I came to buy my first ever skis and boots.  I think that very often when you go into a specialist shop you can feel intimidated, but my experience at Snowfit was just the opposite and I felt that you listened to what I wanted and came up with the perfect purchase for me.



The skis arrived last Monday so they’ve already had 3 days use and today in fresh powder snow on an icy base they were just magic.  Again thanks for all your help and patience. Folk are always surprised that my ski’s come from Norwich , but I’d recommend you to anybody.



I have been really impressed with the quality of your service, both in terms of the speed of turnaround, but more importantly with proactively reaching out to sort out items like fitting the boots to the new skis and then secondly with your helpful follow up on my boot query.



I hadn't actually heard of you guys before but have been very impressed with your service, so I'll definitely use Snowfit again and spread the word!



Thank you for sorting out the binding & waxing. I'm really pleased with my purchase and can't wait to try them out.  Very impressed with the prompt delivery and service. I hope to do business with you again soon.
Dave G


Hello again John, just a note to say thanks for getting info to me so quickly - I didn't expect you to answer emails today! Have just placed my order by phone, am very impressed with Snowfit efficiency and will definitely use your website again.

Aji B


Many thanks for your response. Your message assures me regarding the professional approach to high quality sports-equipment you try to maintain. 

Rob H


Thank you so much for your quick and extensive response. This might be a great place for skiing but English customer service is in short supply here in France.

Guy M


I just wanted to drop you a line to say that your recommendation of the Nordica Steadfasts was absolutely spot on. They are fantastic. Over the weekend I took them from perfect groomed pistes on Saturday to 70cm of fresh powder in Monday and they were awesome. Thank you very much for your help with choosing those. 

Andrew S


You have been so helpful, so I will be sure to order from you in the future.



 I have received the skis and was able to use them last weekend.  They are great and I want to thank you for excellent and professional service regarding my order.  I am a very pleased customer.

Tomas P, Sweden


Just to say I have my skis and am really pleased with your service.  I will come back to you when they need replacing.



“Greetings from Canada. Just a quick email to say the Lines are quite possibly the best skis I have ever had. I had to prize them from the ski tech who mounted them, and have received multiple woops from random passers by all day due to the roosters! I am looking forward to getting them in the real powder that Whistler is due this weekend. Thank-you so much for pulling out the stops and getting them sorted so quickly.

“My skis arrived on Wednesday, and I now can't wait to try them in a fortnight! Thanks again for your advice and speedy service”.
“Dear Snowfit, Thank you so much for your patient assistance in choosing and ordering mine and my sisters skis. The poles are absolutely fantastic too (thanks John!).”
“Hello John, And thank you so much. That all made perfect sense: I found the package OK and placed my order. I'd like to thank you for your excellent help in this matter. I'd be happy to recommend Snowfit's services to any of my friends. I didn't find any feedback section on your website, but hopefully my email counts as such."
“Just to let you know everything arrived today! Skis now up in loft waiting for the snow to come!! Thank you very much for all your help and assistance, I WILL be back in the future and will highly recommend you to friends and colleagues."
“Thank you SO much for an incredibly helpful e-mail. Amazing! I'm convinced. Thank you so much again for all of your help. I can't wait to try out the skis."
“Thank you very much for such great service. I hope my son appreciates it!!!”
“I just wanted to say thankyou to you and your team for fitting me with a pair of Head boots yesterday. I very much appreciated the time that was spent getting a good fit. I will now be wearing them around the house to ensure that they bed down before we head off in the New Year to Verbier!"

“We had a sick days riding today at Keystone and did a load of filming on Josh's new GoPro. Will get on editing that this evening so keep your eyes peeled for an edit dropping very soon. My new skis arrived today as well! Awesome stuff. Could you please say thank you very much to John and the guys are Snowfit for me please. Once again, thanks for all your help”.
“Hi John, skis have arrived - awesome! Thanks for taking care of me."
“My sincere thanks again for your efforts on this transaction. I have really appreciated your no-fuss willingness to help and prompt responses! It is incredibly helpful! It is not often I receive such thoughtful and prompt service so I am really grateful. I will recommend your company to my friends in the UK.
Allison - Australia
“Skis arrived today all fine thank you for the efficient service will definitely recommend Snowfit to my skiing mates here."
“I'm pleased to report the skis arrived with us today - thanks for all your effort in getting them to us; my husband's very pleased indeed. Only 14 weeks to go until the lifts open with us and then he'll get to test them out. Can't wait!".

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